AcuteCare Telemedicine Blog


Opening the Dialogue to Better Care

Amidst much confusion and debate about plotting the best course towards achieving the so-called ‘triple-aim’ of increasing quality, improving patient satisfaction, and reducing costs, the healthcare community is struggling with communications amongst payers, vendors, and providers. Creating initiatives that encourage the development of more efficient, more sustainable healthcare requires the participation of all these entities in an ongoing conversation.

For physicians, making the ecosystem more intelligent is not exactly a simple proposition. Focused on delivering care, doctors typically do not have affinities for nor access to the kinds of information readily available to payers and vendors, such as performance metrics, analytics, and risk management considerations. Fostering an environment in which this data and knowledge can be openly shared is a pivotal step in helping doctors operate smarter.

As eHealth and the growth of telemedicine begin to significantly impact the delivery of care, the healthcare industry must address questions as to how physicians can better access these insights and be stimulated to embrace best practices, as well as how plan members can be similarly empowered to make better decisions. The answers come in the form of more open dialogue. Each party needs to share a similar, if not identical perspective on what constitutes quality to effectively collaborate.

With an ever-expanding arsenal of tools and knowledge at their disposal, physicians must call upon available resources in the form of industry partners to take advantage of this opportunity. The result will be a more intelligent system that benefits the entire network.


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