AcuteCare Telemedicine Blog


Good Things Come in Small Packages

As the fall approaches and we reach the third anniversary of AcuteCare Telemedicine, we have spent some time reflecting on our company and personal growth over the last three years. From simple beginnings, serving one health care facility in the metro Atlanta area, ACT has expanded to include facilities in rural communities of both Georgia and Tennessee. We have developed alliances with Emory University Hospital and the Georgia Partnership for Teleheath, two partners who enable us to provide the highest quality of acute neurologic care where it may otherwise be lacking. Turning our attention forward, ACT continues to push to ensure that every emergency department is staffed with adequate 24/7 neurology coverage, whether in person or via remote presence.

ACT has always believed that our successes are primarily due to the quality of services we offer. Despite our expansion over the past three years, ACT has remained a small, intimate company, still owned and operated by its four founding physicians. We find unique value in our size; it allows for outstanding continuity of care, frequent “meetings of the minds,” and quick, effective identification of problems and subsequent solutions.

Weekly meetings with all four physicians cultivate innovative ideas, enable problem identification, and facilitate the creation of solutions in a timely and efficient manner, advantages rarely possible in larger corporations. Thanks to the size of the company, each physician of ACT has a specific role, but can be flexible and share duties when needed, strengthening the consistency of the quality care we provide.

Being smaller has other rewards. In the world of acute neurological emergencies, there is little time for complex communication and red tape. When problems or concerns arise at any of our serviced facilities, an ACT physician can immediately make contact remotely and work directly with a facility member on issue resolution. Try calling up the CEO of your car’s manufacturer when your check engine light comes on.

The four physician-owners of ACT continue to practice neurology in a group that has been caring for patients for more than 65 years combined. We are highly trusted neurologists in our own community, and we are committed to bringing our expertise to other communities in need. Our small size ensures that we will stay focused on keeping our standards high and our integrity intact along the way.



An Instant Second Opinion

When citizens of a past age first envisioned practical telemedicine in 1924, the images and words on display at Worlds’ Fairs and in magazines likely seemed outlandish – a very optimistic and very distant look into the future. Few could have imagined that technology would make such great strides as to allow the development of a widely implemented network of functioning telemedicine programs less than a century later. Other futurists over the years have dreamed big, pushing forward medical innovation by imagining things like cure-all superdrugs and efficient and clean and precise surgery without a scalpel that are, believe it or not, now becoming reality as well.

As thought-provoking as these examples are, few of these big ideas are in actuality as practical or realistic as the avenues that have been opened for physician collaboration by advances in technology. Collaboration may be a lower impact medical advance than, say, leaps in prosthetics technology, but today, hospital leaders and physicians work considerably more interdependently to improve clinical outcomes and simultaneously combat healthcare logistical challenges and expenses. Increased capacity for collaboration is a major improvement enabled by powerful new telecommunication technologies that allow live consultation between physicians, regardless of distance, and unites the many individuals involved in any one patient’s care.

Telemedicine programs have helped hospital administrators create a better practice environment that results in improved recruiting and retention and fosters a virtuous cycle of better patient care and financial outcomes. One of the greatest advances simply by facilitating two-way conversation for professionals who are used to talking at each other instead of with each other. Collaboration is, in reality, the most tangible of telemedicine’s many benefits.