AcuteCare Telemedicine Blog


Will Mobile Technology Help Close The Digital Divide?

A recent study is revealing that patients using telemedicine are more likely to be urban and well educated. Based on data from 53,000 households collected by the Census Bureau in July 2011, the report found 8 percent of urban Internet users took part in telemedicine initiatives, compared with 4 percent in rural areas. That stands in contrast to telemedicine’s common selling point that it can more effectively and conveniently provide services to people in remote locations.

Participants were also found to be wealthier.  At income levels of $100,000 or more, 11 percent of Internet users took part in remote care, compared 4 percent from households in the under $25,000 bracket.  The 25-44 age group was found to be the most likely segment using online services for medical care and information.

As access to telemedicine opportunities continue to grow it is expected that the demographics will likely shift to include lower-income and less-educated patients.  One technology that may improve access to telehealth services is the mobile or smart phone devices which appear to be closing the digital divide among various demographic segments of the population. Mobile technology has become especially critical for low-income minorities who have no other technological means of connecting to the internet.

Survey results released in September by the Pew Research Center’s Internet & American Life Project indicate that African Americans and Hispanics are more likely than whites to own a smartphone, with 49 percent of Hispanics, 47 percent of African Americans, and 42 percent of whites owning these mobile devices.  For these groups, mHealth has the potential to be a powerful tool in promoting healthy living and preventive medicine, particularly in combating the high rates of diabetes in these populations.

Development of new and innovative health related mobile applications and growing the number of smart phones in the hands of the more economically challenged population promises to be an effective means to bridging the healthcare gap in America. Health and Human Services (HHS) has called on developers to create a mobile application to help educate minorities and women about cancer screenings and allow secure access to medical records.

Only time will reveal whether telemedicine’s promising benefits of increased access and lower cost of quality medical care will better attract and reach those who are most in need.



Checking in From the 2012 ATA Conference

AcuteCare Telemedicine (ACT) Sales Executive Michael Woodcock attended the 2012 American Telehealth Association Conference, the world’s largest telemedicine, telehealth, and mHealth event in San Jose, California.

Greetings from San Jose!

The 2012 ATA Conference has been very impressive. This year’s conference has drawn a record number of attendees (4,500) and more than 175 vendor exhibits. The exposition features several booths with groundbreaking new products and services. Attendees have been encouraged to share news and notes and interact with the conference on social media platforms, which is demonstrative of the kind of technical innovation on display here.

In addition to the exhibitions, there have been a large number of interesting presentations and discussions on a wide variety of topics relating to telehealth and telemedicine. I have attended highly informative Industry Executive Panels on growth sectors in telemedicine, reimbursement issues facing the industry, and perspectives on the state of mobile applications and their compliance with HIPAA as they relate to telemedicine.

Some of the highlight sessions included Model Telemed Programs (a Georgia Partnership for Telehealth presentation from Paula Guy), a feature presentation on Telemedicine and its profitability, and a keynote address by Apple co-founder and tech advocate Steve Wozniak. There are too many presentation topics to list, but suffice it to say the conference is a comprehensive, in-depth look at all facets of the industry. It is exciting to see the growing influence of telemedicine as a potent solution to many pressing healthcare issues.

A link to the full conference program can be found here.